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Services and Repairs

The Fridge Came In on Monday. Where Is It Now?

A customer's phone, car or fridge sits in your shop until it's done, and they'll ask about it every day. A work order keeps what came in, what's wrong, who has it, and when you promised it.

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Booking In

Write It Down as It Comes Through the Door

What it is, what's wrong, what state it's in, with a photo if the customer agrees. An estimate and a deposit go with it. Parts come out of stock against the job, and the customer's private things stay out of the technician's notes.

  • Labour and parts on one job
  • A serial linked to what you sold
  • Supplier warranty claims on faulty parts
  • A note of who collected it, and when
A smiling technician at a repair bench works on a circuit board, with computers on the shelves behind him.
At the repair bench
Work Order WO-5521Sample
Toyota Vitz, Brakes GrindingWaiting on Parts
WithKwame
PromisedThu 6 Nov
Parts320.00
Labour, 2 hours180.00
Deposit Taken200.00
The Phone Call

More Work Needs a Yes

Open it up and find more wrong: the extra cost goes to the customer by WhatsApp or SMS, and it goes on the job only when they agree. Their answer stays on the job, in case of a disagreement at collection.

More Work FoundSample
Kwame found a worn disc as well. Parts and labour GH₵ 410.00 more. Shall we go ahead?
Yes, go ahead.
Approved, 11:20. On the Job.

The extra goes on the job only when the customer has said yes, and the yes stays with the job.

Rentals

Out, Back, Checked

A chair, a tool or a generator goes out against a deposit and comes back to an inspection. Late days and damage are charged with the reason written down, and an item in for maintenance can't be rented by mistake.

Book Your Workshop In

Tell us what you repair or hire out, and how you track it now.

The Services trade is 99 a month per location. Plans start free; see every price.

One Message When It Opens

We write when your kind of business can start, and we don't fill your inbox before then.

No Card to Give

Joining the list costs nothing and commits you to nothing.

Tell Us What Goes Wrong

What you sell and what trips you up at the counter shapes what we finish first.

Write it any way: 024…, 24… or +233…. Abroad? Start with your country code.
Other Trades
Shops and KiosksSupermarketsRestaurants and BarsWholesale and DistributionPharmaciesFuel StationsHotels and Event Sellers